E-Commerce and Digital Markets Law

E-Commerce and Digital Markets Law

Today, as the digital economy dominates global trade, e-commerce platforms, online marketplaces, and digital startups have fundamentally transformed the rules of traditional commerce. Our firm provides comprehensive legal consultancy and litigation services to domestic and international e-commerce companies, digital entrepreneurs, payment service providers, and retail giants within the framework of rapidly evolving digital regulations.

All administrative and legal norms shaping the digital ecosystem—most notably the Law on the Regulation of Electronic Commerce, the Consumer Protection Law, the Personal Data Protection Law (KVKK), and Electronic Commerce Information System (ETBİS) regulations—are closely monitored by our firm. Our primary objective is to shield our clients’ online operations from legal risks, minimize consumer disputes, and ensure sustainable growth by securing their digital assets.

Our core services in the practice area of E-Commerce and Digital Markets Law include:

  • Regulation and Compliance: Managing full compliance processes with Law No. 6563 on the Regulation of Electronic Commerce and related secondary legislation.
  • Contract Drafting: Preparing Distance Sales Agreements, Preliminary Information Forms, Privacy Policies, and website/mobile application terms of use in compliance with national and international norms.
  • Marketplace and Platform Law: Negotiating commission, membership, and platform use agreements between online marketplaces and merchants, and resolving platform-related disputes.
  • ETBİS and Notification Obligations: Executing Electronic Commerce Information System registration processes and fulfilling statutory notification obligations at the corporate level.
  • Commercial Electronic Communications and İYS: Structuring Message Management System (İYS) integration and commercial electronic messaging processes in compliance with the KVKK and relevant legislation.
  • Consumer Disputes and Litigation: Representing clients before Consumer Arbitration Committees and Consumer Courts regarding returns, rights of withdrawal, defective goods, and e-commerce-induced disputes.
  • Intellectual Property and Brand Protection: Preventing unfair competition online, combating the sale of counterfeit goods, resolving domain name disputes, and protecting digital reputation.